Cancellation & Refund Policy for Easiofy Solutions

1. Overview

This Cancellation & Refund Policy outlines the rules regarding cancellation of services and refund eligibility for customers of Easiofy Solutions. By using our platform and making payments via Razorpay or any other method, you agree to the terms below.

2. Return or Exchange Window

Customers may request a cancellation, return, or exchange within 30 days from the date of purchase or activation of a service.

Example: If you purchased or activated a service on April 1st, you may request cancellation or refund until April 30th.

3. How to Initiate a Return or Cancellation

Please contact our support team using one of the following methods:

Email: support@easiofy.com
Phone: +(91) 99584-99337
Support Form: Available on our Contact Us page

Include the following in your request:

Full name
Transaction ID or invoice number
Registered email ID
Reason for cancellation or refund

4. Refund Processing Time

Approved refunds will be processed within 7 to 10 business days via the original payment method. Actual credit may vary depending on your bank or payment provider.

5. Non-Refundable Scenarios

Requests made after 30 days from the date of purchase
Used services, including AI image processing credits
Accessed or downloaded deliverables
Custom plans or consulting sessions (unless stated otherwise in writing)

6. Contact for Support

If you have questions or need assistance, contact us:

Email: support@easiofy.com
Phone: +(91) 99584-99337
Address: I 1607, AVJ Heights, Zeta-1, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh - 201307